Careers at Nelsons

As well as a strong heritage - we have the edge in the competition and without a doubt; it’s our people, the Nelsons' family. We work hard, thrive on challenges, demonstrate accountability, laugh a lot and give the best team social events in town! If you share the values of Nelsons and would like to contribute and be part of the success of Nelsons, then join the family! Find our vacancies below.

Our Vacancies

Speculative Application? Apply here

Reference: VA315

If there are no vacancies of interest on our Career's Page, but you would like to register your interest in working for Nelsons, please send us yoru resume and any related cover leters by clicking 'Apply' and submitting your details, and we will consider you for any future suitable postions.

If you would like your details removed, please email hr@nelsons.net 

 

 

*Thank you for your interest in working for Nelsons*

Télésales - Assistant Commercial - Services généraux

Department: Southern Europe Sales

Company: Southern Europe

Location: SE - Monaco Office

Reference: VA333

1. OBJECTIFS DU POSTE
  • Garantir l’atteinte du CA Télésales pour le secteur attribué.
  • Garantir le bon fonctionnement de l’Administration Commerciale

 

2. FONCTIONS

  • Contribuer au bon fonctionnement du Système de Management de la Qualité

Télésales

  • Démarchage et vente à distance pharmacies et parapharmacies
  • Démarchage en support à la force de vente (secteur vacant, maladie, vacances, en difficulté etc ..)
  • Saisie des commandes Télésales dans le CRM
  • « Démarchage SPA et Instituts »

 

Administration clients grands comptes

  • Saisie et validation des commandes dans le CRM pour Sales Team France
  • Gestion des litiges : saisie des avoirs dans SAP (à partir de début mars)
  • Suivi des GMS / Groupements :
  • Aide à la mise à jour des conditions commerciales dans les systèmes
  • Aide à la déclaration de chiffre d’affaire GMS et groupements
  • Mise à jour des listings client groupements
  • Gestion des appels d’offre GMS : matrices et envoi de visuels
  • Mise à jour du Fichier Recap Contrats GMS et groupements avec envoi des contrats signés aux clients, scan et archivage

Services généraux

  • Affranchissement des courriers et colis, tri des factures
  • Commande de fournitures de bureau
  • Gestion des devis, réservations, réunions, activités, repas, anniversaires.
  • Gestion du standard

3. DELEGATION DE RÔLES

Back up : saisie des commandes – validation des commandes – standard – création de compte – gestion boîte mail contact.

 

4. DOMAINE ET RELATIONS

En relation avec les clients, les DP et les fournisseurs en services généraux.

 

5. CONTEXTE PHYSIQUE/ENVIRONNEMENT DE TRAVAIL

L’ensemble des activités du poste se déroulent au siège. Les logiciels utilisés sont ceux du pack office, ainsi que le CRM Nexxus MI, SAP.

 

6. FORMATION ET CONNAISSANCES

Formation initiale :

BTS ou bac +3 vente et commerce comme minimum de formation

__________________________________________________________________________

Connaissances générales:

Maîtrise du système informatique, bon niveau d’anglais apprécié.

__________________________________________________________________________

Expérience requise :

2 années d’expérience minimum au sein d’un service commercial/adv, expérience télésales appréciée. Bonne maîtrise du pack office excel impératif

__________________________________________________________________________

Qualités requises:

Bon accueil téléphonique, sens commercial, rigueur, sens des responsabilités et du service. Polyvalence, esprit d’équipe

__________________________________________________________________________

Note : Cette description n'est pas exhaustive, mais présente les missions principales associées au poste.

Garantir l’atteinte du CA Télésales pour le secteur attribué.Garantir le bon fonctionnement de l’Administration Commerciale

QC Scientist

Department: Quality Control

Company: Group Quality and Regulatory Operations

Location: UK - Endeavour Way, Wimbledon

Reference: VA362

Location

Endeavour Way, Wimbledon, London, SW19  8UH

Purpose

Nelsons is the UK’s largest  manufacturer of natural healthcare products, operating in the market place for over 150 years with a wide range of brands and products; inspiring generations to live healthier and happier lives. We are proud of our brands - RESCUE range, Bach Original Flower Remedies, Spatone, Nelsons Arnicare, Nelsons Teetha, and Nelsons homeopathic ClikPak range – which are distributed worldwide to over 60 countries.

The QC Scientist is a key member of the Quality Control department and actively participates in all QC related activities. Their skills will be essential to take the lead in improving test methods and investigating issues. The QC Scientist will closely support the QC Manager to ensure the objectives of the lab are achieved. This is a busy role within a fast-paced department, therefore, the QC Scientist will need to be able to work under pressure, have a proactive and flexible approach and be a strong team-player.

Key responsibilities

  • To carry out investigations into out-of-specification results, find root causes and implement improvements.
  • Support validation activities in the lab - equipment and methods.
  • Ensure Data Integrity requirements are met.
  • Sample and test all incoming raw materials according to in-house specifications and methods of analysis.
  • Test all finished products according to approved in-house specifications and methods of analysis including Spatone as required by the approved SOP.
  • Support an effective environmental monitoring programme.
  • Contribute to the investigation of consumer complaints as required.
  • Assist with troubleshooting and provide support for other analysts
  • Support training of new analysts   
  • Ensure that all laboratory tasks are performed in keeping with Good Manufacturing Practices and ensure that the laboratory is maintained in a clean and tidy condition.
  • Carry out line checks on production activities and perform the relevant in-process checks, ensuring that such activities are in compliance with Good Manufacturing Practices.
  • Perform analyses, examinations or investigations as required.
  • Ensure all data is stored and managed correctly.
  • Ensure all required retained samples are managed correctly.
  • Ensure that all chemical and consumable supplies are maintained in a safe condition.
  • Liaise effectively with staff from other departments, especially R&D and Supply Chain.
  • Involvement in other QMS responsibilities as required as part of personal development. 

 

Person Specification

Education / Qualifications

  • Degree level or above in a Science subject

 

 Skills and Experience

Essential

  • Minimum of 5 years experience in an analytical laboratory in a healthcare manufacturing company
  • Experience of HPLC and GC techniques
  • Experience of TLC techniques
  • Ability to apply specifications for testing of products and raw materials
  • Strong appreciation of Good Manufacturing Practices
  • Strong report writing skills
  • Ability to coach other members of the QC Lab on process improvement and problem solving

Desirable

  • Experience with validation of test methods and test equipment
  • Knowledge of Data Integrity requirements
  • Knowledge of microbiology
  • Experience of pharmaceutical production processes for tablets, liquids and creams

Behaviours

  • High level of attention to detail
  • Comfortable working in a fast-paced environment
  • Practical and organised approach
  • Adaptable and flexible
  • Team player
QC Scientist

QC Analyst

Department: Quality Control

Company: Group Quality and Regulatory Operations

Location: UK - Endeavour Way, Wimbledon

City: London

Country: United Kingdom

Reference: VA366

Location

Endeavour Way, Wimbledon, London, SW19 8UH

Purpose

The QC Analyst is a key member of the Quality Control department and actively participates in all QC related activities. This is a busy role within a fast-paced department, therefore, the QC Analyst will need to be flexible and a team-player.

Key responsibilities

  • Sample and test all incoming raw materials according to in-house specifications and methods of analysis.
  • Test all finished products according to approved in-house specifications and methods of analysis including Spatone as required by the approved SOP.
  • Carry out environmental monitoring.
  • Ensure that all laboratory tasks are performed in keeping with Good Laboratory Practices, and ensure that the laboratory is maintained in a clean and tidy condition.
  • Support validation activities in the lab - equipment and methods.
  • Carry out line checks on production activities and perform the relevant in-process checks, ensuring that such activities are in compliance with Good Manufacturing Practices.
  • Perform analyses, examinations or investigations as required.
  • Ensure all data is stored and managed correctly and that any test out-of-specification results (OOS) are investigated as per the relevant SOP.
  • Ensure all required retained samples are managed correctly.
  • Contribute to the investigation of consumer complaints as required.
  • Ensure that all chemical and consumable supplies are maintained in a safe condition.
  • Liaise effectively with staff from other departments.
  • Involvement in other QMS responsibilities as required as part of personal development. 

 

Person Specification

Education / Qualifications

  • Degree level or above in a Science subject

Skills and Experience

Essential

  • Experience in an analytical laboratory 
  • Ability to use work instructions and specifications for testing of products and raw materials
  • A good appreciation of Good Laboratory Practice
  • Strong report writing skills

Desirable

  • Basic knowledge of microbiology
  • Experience or knowledge of HPLC and GC techniques
  • Experience or knowledge of TLC techniques
  • Experience of pharmaceutical production processes for tablets, liquids and creams

Behaviours

  • Good attention to detail
  • Practical and organised approach
  • Adaptable and flexible approach
  • Enjoys working in a fast-paced environment
QC Analyst

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